pp777 Privacy Policy

1Who We Are and How to Contact Us

pp777 is an online casino and sports betting platform operating at pp777.today and serving players in the Bangladesh market. pp777 acts as the data controller in respect of all personal data collected and processed through the platform. As data controller, pp777 determines the purposes and means by which your personal data is processed, and bears primary responsibility for ensuring that processing is lawful, fair, and transparent.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal data has been handled, you may contact the pp777 data team via the support email address displayed in the platform footer: support pp777.today. You may also raise privacy matters via the live chat facility available 24 hours a day, 7 days a week on the pp777 platform.

2Personal Data We Collect

2.1 Data You Provide Directly

When you register an account, complete KYC verification, make deposits or withdrawals, contact support, or engage with promotions on pp777, you provide us with personal data directly. This includes:

• Identity data: full legal name, date of birth, and government-issued ID information (National ID card number, passport number, or driving licence number) submitted during account registration or KYC verification.
• Contact data: mobile phone number, email address, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, or other divisions).
• Financial data: payment method details including bKash, Nagad, Rocket, and Upay mobile wallet numbers; Dutch-Bangla Bank, City Bank, BRAC Bank, or Islami Bank account details where applicable; and the complete transaction history associated with your account.
• Communications data: any messages, support queries, or feedback you submit through live chat, email, or the support ticket system.

2.2 Data Collected Automatically

When you access and use the pp777 platform, certain technical and usage data is collected automatically by our systems and analytics infrastructure. This includes:

• Your IP address and approximate geolocation derived from it.
• Device type, operating system version, and browser type and version.
• Session start and end timestamps, pages visited, features accessed, and navigation patterns within the platform.
• Game session data including games played, bet amounts (in ৳), outcomes, and session duration.
• Referral source — how you arrived at pp777 (e.g., direct URL entry, search engine, affiliate link).

2.3 Data from Third Parties

In certain circumstances, pp777 receives personal data about you from third-party sources. These include identity verification partners who assist with KYC processes, fraud detection services that cross-reference account information against known fraud databases, and payment processors who confirm the status of transactions. pp777 uses data received from third parties only for the specific purposes for which it was obtained and does not combine it with your platform data for unrelated purposes.

3How We Collect Your Data

pp777 collects your personal data through the following channels:

• Account registration forms: when you create or update your pp777 account.
• KYC submission portal: when you upload identity or address verification documents.
• Payment processing flows: when you initiate deposits or withdrawal requests.
• Automated platform logging: through server logs, session tracking, and analytics tools that operate continuously while you use the platform.
• Cookies and similar tracking technologies: as described in Section 11 of this policy.
• Support interactions: when you communicate with our customer support team via live chat or written correspondence.
• Third-party partners: identity verification providers, fraud screening services, and payment intermediaries as described in Section 2.3.

4Legal Bases for Processing

pp777 processes your personal data only where a valid legal basis exists for doing so. The primary legal bases applicable to our processing activities are:

• Contractual necessity: Processing required to perform the contract between pp777 and you as a registered player — including account management, processing bets, executing deposits and withdrawals, and providing customer support.
• Legal obligation: Processing required for pp777 to comply with its anti-money laundering (AML) obligations, fraud prevention duties, and other applicable legal requirements — including retention of financial transaction records for the legally mandated period.
• Legitimate interests: Processing carried out for pp777's legitimate business interests where those interests are not overridden by your fundamental rights — including platform security monitoring, fraud detection, product improvement analytics, and responsible gaming monitoring.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for the sending of marketing communications and for the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5How We Use Your Personal Data

pp777 uses your personal data for the following purposes, each of which is grounded in one of the legal bases described in Section 4:

• To create and manage your pp777 account and verify your identity in accordance with our KYC requirements.
• To process deposits and withdrawals in Bangladeshi Taka (৳) via your chosen payment method (bKash, Nagad, Rocket, Upay, or bank transfer).
• To provide and continuously improve the gaming and betting products available on the platform.
• To detect, investigate, and prevent fraudulent activity, money laundering, match-fixing, and other prohibited conduct as defined in the pp777 Terms & Conditions.
• To operate responsible gaming tools including deposit limit enforcement, self-exclusion periods, and session time monitoring.
• To resolve disputes and respond to player support queries.
• To send you service communications including account notifications, security alerts, and updates to our policies.
• To send you promotional and marketing communications where you have consented to receive them, and to personalise promotional content based on your gaming preferences.
• To comply with applicable legal obligations including AML transaction reporting requirements and responses to lawful requests from authorised authorities.

6Sharing Your Personal Data

pp777 does not sell, rent, or exchange your personal data with third-party advertisers, data brokers, or marketing companies. We share your personal data only with the following categories of recipient, and only to the extent necessary for the stated purpose:

• Payment processors and mobile wallet providers: bKash, Nagad, Rocket, Upay, and partner banks, for the purpose of executing financial transactions on your behalf.
• Identity verification providers: third-party KYC service providers who assist pp777 in verifying the identity and age of registered players.
• Game content providers: studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive aggregated, anonymised gameplay data for game performance analytics. Individual player identity data is not shared with game providers.
• Fraud prevention and security services: specialist third-party providers that help pp777 detect and prevent fraudulent account activity, bonus abuse, and money laundering.
• Legal and regulatory authorities: pp777 will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required by law or in response to a valid legal request, including requests relating to AML investigations.
• Professional advisers: legal counsel, auditors, and compliance consultants engaged by pp777 under strict confidentiality obligations.

All third-party recipients who process personal data on pp777's behalf are required to enter into data processing agreements that mandate compliance with applicable data protection standards and restrict use of the data to the specified purpose only.

7International Data Transfers

Some of pp777's operational partners, including game content providers and technical infrastructure providers, may process personal data outside of Bangladesh. Where personal data is transferred internationally, pp777 takes steps to ensure that appropriate safeguards are in place to protect the data to a standard equivalent to that applied within Bangladesh. These safeguards may include contractual data transfer clauses, adequacy assessments, or equivalent data protection frameworks agreed with the receiving party.

If you would like further information about the specific safeguards applicable to any international transfer of your personal data, please contact pp777 via the support email address in the platform footer.

8Data Security

pp777 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption of all data transmitted between your device and the pp777 platform.
• Encryption of sensitive data at rest within our database infrastructure, including financial and identity data.
• Role-based access controls limiting internal access to personal data to authorised personnel with a verified operational need.
• Regular security audits and penetration testing of the platform's technical infrastructure.
• Continuous automated monitoring for anomalous access patterns and potential security incidents.
• Formal incident response procedures that include prompt notification obligations in the event of a data breach that is likely to result in a risk to players' rights and interests.

While pp777 applies industry-standard security practices, no online platform can guarantee absolute security. Players are strongly encouraged to use a strong, unique password for their pp777 account and to contact support immediately if they suspect that their account credentials have been compromised.

9Data Retention

pp777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal retention obligations. The general retention periods applied by pp777 are summarised in the data categories table presented earlier on this page. As a general principle:

• Identity and contact data linked to an active account is retained for the lifetime of the account and for five years following account closure to comply with AML and fraud prevention obligations.
• Financial transaction records are retained for a minimum of seven years from the date of the last transaction in accordance with applicable financial record-keeping requirements.
• Technical and usage data collected through analytics and logging is retained for 13 months, after which it is deleted or anonymised.
• Marketing consent records are retained for as long as the consent remains active plus three years following withdrawal of consent, for the purpose of demonstrating compliance with consent obligations.

When personal data is no longer required and no legal retention obligation applies, pp777 securely deletes or irreversibly anonymises the data.

10Your Privacy Rights

As a player on the pp777 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact pp777 via the support email address in the footer or via live chat:

• Right of access: You may request a copy of the personal data pp777 holds about you, together with information about how it is processed.
• Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
• Right to erasure: In certain circumstances — for example where the data is no longer necessary for the purpose for which it was collected — you may request deletion of your personal data. This right is subject to applicable legal retention obligations.
• Right to restriction of processing: You may request that pp777 restrict the processing of your personal data in specific circumstances, for example while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a structured, machine-readable copy of your personal data.
• Right to object: You may object at any time to processing of your personal data where pp777 relies on legitimate interests as the legal basis for processing, including processing for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

pp777 will respond to all valid data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case pp777 will notify you of the extension and the reason for it.

11Cookies and Tracking Technologies

pp777 uses cookies and similar client-side tracking technologies to enable core platform functionality, improve security, and — where you have consented — to analyse usage patterns and deliver relevant promotional content. The principal categories of cookies used by pp777 are:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies, security tokens, and cookies that remember your language and display preferences. Essential cookies cannot be disabled without materially impairing platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and use the platform, enabling pp777 to identify areas for improvement. Analytics cookies are deployed only with your consent.
• Preference cookies: Store your settings and choices (e.g., display preferences, recently played games) to personalise your experience across sessions.
• Marketing cookies: Used to track interactions with promotional content and to measure the effectiveness of pp777's marketing activities. Marketing cookies are deployed only with your explicit consent.

You may manage your cookie preferences at any time through your browser settings. Disabling analytics or marketing cookies will not affect your ability to access and use the core pp777 platform. Instructions for managing cookies in common browsers are available via the browser provider's support documentation.

12Children's Privacy

The pp777 platform is strictly for adults aged 18 years and above. pp777 does not knowingly collect personal data from individuals under the age of 18. If pp777 becomes aware that personal data has been submitted by a person under 18, that account will be closed immediately, all personal data associated with the account will be deleted, and any deposited funds will be returned to the originating payment method following identity verification of the account holder.

If you believe that a minor may have registered an account on pp777, please contact our support team immediately via live chat so that appropriate action can be taken without delay.

13Marketing Communications

pp777 may send you promotional and marketing communications about new games, bonuses, tournaments, and seasonal offers relevant to the Bangladesh market — including promotions tied to BPL, IPL, T20 World Cup events, Eid, Pohela Boishakh, and other cultural moments — where you have given your consent to receive such communications during registration or at a later stage via your Account settings.

You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in the Account settings panel, or by contacting pp777 support directly. Following withdrawal of consent, marketing communications will cease within 5 business days. Please note that withdrawal of marketing consent does not affect service communications that are necessary for the operation of your account, such as transaction confirmations and security alerts.

14Changes to This Privacy Policy

pp777 reviews and, where necessary, updates this Privacy Policy on a regular basis to reflect changes in our data processing practices, applicable law, or operational procedures. When material changes are made — for example changes to the categories of data collected, the purposes of processing, or the retention periods applied — pp777 will notify registered players via a platform notification and, where an email address is registered on the account, by email, a minimum of 14 calendar days before the revised policy takes effect.

For minor clarifications and corrections that do not affect the substance of data processing, changes may take effect immediately upon publication of the revised policy on this page. The effective date at the top of this document will always reflect the most recent revision. We recommend that players review this policy periodically to stay informed about how pp777 protects their data.

15Contact and Complaints

For all data protection enquiries, requests to exercise your privacy rights, or complaints about how pp777 has handled your personal data, please contact the pp777 privacy team using the details below:

Email (plain text only): support pp777.today

Live Chat: Available 24/7 via the pp777 platform at pp777.today

pp777 is committed to resolving all privacy concerns promptly and fairly. We will acknowledge receipt of your enquiry within 48 hours and provide a substantive response within 30 calendar days. If you are not satisfied with pp777's response to your complaint, you retain the right to escalate the matter to the relevant data protection authority or a court of competent jurisdiction in accordance with applicable law.